|
| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
|
After my experience with you guys I wouldn't go anywhere else. Thanks for the excellent customer service throughout!
Ashley
Columbus, OH
-------------------------------------------------------------------------------------------------------------------------------------------------------------
My 1st Yamaha – Great Bike – Great Dealership and Service Dept. Made for a great trip and the Harley guys were paying attention.
Thanks
Larry
Worthington, OH
 |
|
|
"I just got a Lime green 2008 Kawasaki Ninja 250R. Eric Gotham from the sales initially communicated with when I asked for a quote. He send me a mail at 6 AM on a Sunday morning (the dealership is closed on Sunday). I don't have to tell more why I was so impressed instantly. Finally Eric helped me out with his valuable suggestions about choosing the right one (I had a little doubt in between the Kawasaki 250R and the 600R). I personally was very satisfied even with the after sales communications, he answered all of my odd questions. In the Finance department Laura Giterman was wonderful and helped me choose the right finance, warrenty and suggested the insurances and the whole experience was very personal.
During the delivery of the vehicle the gentlemen in the service department (excuse me, I am sure I will remember their name after the first service) was very helpful and answered all my questions to my satisfaction. I really appreciated you guys and hopefully it will be a long lasting relationship with your dealership."
|
| By: Kaustubha South Euclid,OH |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"I recently purchased a 07 Speedmaster and was extremely satisfied with the entire process from start to finish. Eric was my salesman and he ensured everything was smooth and exactly what I wanted. Both of the gentleman behind the parts counter went way beyond and answered all of my questions with honesty. All in all I WILL recommend this dealership to all of my friends and acquaintances for the professional service and willing attitude that make you a great dealership. Thank you!!!"
|
| By: Daniel Akron,OH |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I bought a Honda Rancher GPScape in dec and Love it!!! "
|
| By: Brian Garfield Hts,OH |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"When I was looking to buy a scooter in Aug of 06 I was interested in a Honda Reflex and I had looked at the Honda
dealer about 5 minutes from my house and after I thought about it I was almost going to put a deposit on a 06 Honda
Helex since they did not have any Honda Refelxs in stock. And then I called Cleveland Akron Honda and talked to Mike
and asked him what he had in stock for motor scooters and
he asked what model are you interested in and I said I was
interested in the Honda Reflex and he said we do have some
06's in stock, He also said that he had a 04 that was brand
new never titled. So I asked him the price and he told me and I told I would be right out that day. So when I got there I met up with Mike and I looked at the bike and one other and I ended up buying the 04 Honda Reflex and I have
been happy with every since. Since I have had it for a year
and six months anytime I needed service work the service
department has always done well for me. And parts department has done well too. It was well worth the drive and I will continue to see you guys when I need something
for My 04 Honda Reflex
Thank you Vince"
|
| By: Vincent Cleveland,OH |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I've been coming by "window shopping" for a couple of years. All the staff has been very helpfull in getting me on the right bike. I've been to other dealers and most are good, but Neil and Laura have been the most helpful and encouraging in getting me through learning to ride and finding a bike to fit my needs. Now my 2007 Yamaha Vstar 650 Silverado "has a home". Thanks"
|
| By: Charles Cleveland heights,OH |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
" I Picked up my GSXR 1000 K7 from Columbus Hilliard, and put 140 Mi on it the first day. Got a Deal no one else in town could beat, and they had uncomparible ZERO pressure kind/helpful service! Bike is not just more than I expected, but more than I thought was physically possible. Hands down the fastest machine on the road, period.
Thanks for all the Help Rob Arvai!!!
Nate"
|
| By: Nate columbus,OH |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Friendly non pressure Staff,I would recommend Ohio Motorcycle Cleveland/Akron to anyone who is looking to buy a motorcycle! Great Bike, Thanks!! (07 VSTAR CLASSIC)"
|
| By: richard north olmsted,OH |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"...it is well worth the 60 mile drive to know that I am dealing with an experienced staff in sales, parts, and especially service, since I am a dork when it comes to working on things. I consider nearly everyone here a good friend, and always look forward to the whole experience -- well, all except that writing the check thing....
ps: And I have NEVER experienced those dreaded words "Sorry, we ordered the wrong part"."
|
| By: Bill Wilmington,OH |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"Restoring vintage Honda motorcycles is my favorite hobby next to riding them. I can't tell you how many times I have gone to Honda Northwest and ordered parts for my restoration projects and 99 times out of 100 the parts department staff have helped me with part numbers or suggested the correct parts. They either had them in stock or have been able to get them for me. What a great staff Honda Northwest can provide the customer. Thanks for all your Help."
|
| By: Roger Columbus,OH |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"I bought my vstar from cleveland/northshore because it was close for service. I even bought a extended service policy, now they are going out and i have to drive a long distance for service. I am not very happy due to the fact that not even a memo was sent out. Is this how customers are treated? I am looking at getting a differant bike now, i don't appreciate this at all."
|
| By: dennis mentor,OH |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"This was the most non pressure and relaxed sales experience I have ever had. I would and will recommend North Shore Eastlake to everyone and I will be a long time customer."
|
| By: Curt Euclid,OH |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
|
"Fair price on a great bike and Mike was an awesome salesman. Low pressure and high customer service. THANX A MILLION"
|
| By: Mark Mentor,OH |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"I am overall very pleased with the 04 yfz 450 with the exception of the availability of certain parts. I purchased the kickstart kit for my quad back in Feb 2006. After I paid for the items, I found out they were on backorder. I received the internal parts after a few weeks, which was no big deal and installed them. The heartburn I am having is that I was told by the Yamaha Corp. in California that the kick lever was on backorder until Jun 4, 2006. I just spoke with Steve at the Yamaha Corp. and he told me that the part still is not available. If I had known this I would not have spent close to $300.00 on these parts until I knew they were in stock and I wouldn't have to keep checking the status. I am usually a patient person, but I am starting to get upset. I can't believe that the kick lever would take this long to get. After this incident, this may be my last Yamaha product that I buy."
|
| By: Daniel Geneva,OH |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
"After my experience with you guys I wouldn't go anywhere else. Thanks for the excellent customer service throughout!"
|
| By: Ashley Columbus,OH |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"Thanks for the great service all around!! After my experience with you guys I wouldn't go anywhere else."
|
| By: Ashley Columbus,OH |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
|
"Great Service, Friendly Staff!"
|
| By: Mandy Sussex,WI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
|
