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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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After my experience with you guys I wouldn't go anywhere else. Thanks for the excellent customer service throughout!
Ashley
Columbus, OH
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My 1st Yamaha – Great Bike – Great Dealership and Service Dept. Made for a great trip and the Harley guys were paying attention.
Thanks
Larry
Worthington, OH
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"I asked Ohio Motorcycles to match a price from another dealer because they were a little closer to where I lived. They ended up beating the other deal, ordered my bike that day and I picked it up two days later. The process was flawless. The whole process was less than 2 days. I'm now enjoying my ride. Would definitely recommend this dealer to anyone. Customer service was great."
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By: Mark Cleveland, OH
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"I bought a 2007 Triumph Rocket Classic in March 2012. I was very pleased with the entire process. The staff was friendly and helpful, without any pressure. The service department was very helpful in correcting a small issue to my complete satisfaction. I would definitely buy from them again, and probably will."
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By: Mohan Shaker Heights, OH
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"great place ton buy your next bike at!!!"
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By: james chagrin falls, OH
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"Friend to me to the dealership after another dealership gave me the run around on a bike. He took me to Ohio Motorcycle introduced me to Tom Barrett. Tom was patient answered all the questions(many). I have recommended your dealership to people that I know. I will use your dealership again.
Thank you"
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By: Charles Lakeview, OH
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"Many thanks to Bob & all in the service/parts end of Ohio Motorcycle. My 17 year old Beemer needed some attention I was not able to supply. Bob orchestrated the appropriate hardware(somewhere in Europe) and installation in a very timely manner. My ride was delivered in excellent condition, inspected, adjusted and test-ridden, insuring my satisfaction. "
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By: Terry Columbus, OH
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"My VTX 1800 Had a very unusual occurance, the starter solenoid stuck, hence.... a breakdown. I managed (with the help of my fiance 2000 miles away) to locate my nearest dealer which was Ohio Motorcycle. I called, explained my problem and they took it from there. all I had to do was wait. They sent the tow truck, he got me to their shop and they were THE MOST professional, courteous, and respectful staff I have yet to deal with. they stayed after hours to get me on the road again and Mark also gave me a personal phone number should I have any issues the next day (they're closed the next day). they went above and beyond to get me running. made me feel like I was important to them, you don't see that much these days. Why Joel even followed up on his day off to see if i got out ok... now that's customer service for sure! all in all... On a scale of 1 to 10 I rate this dealership and each and everyone I dealt with an 11. you guys are awesome !!"
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By: Howard Las Vegas , NV
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"My VTX 1800 Had a very unusual occurance, the starter solenoid stuck, hence.... a breakdown. I managed (with the help of my fiance 2000 miles away) to locate my nearest dealer which was Ohio Motorcycle. I called, explained my problem and they took it from there. all I had to do was wait. They sent the tow truck, he got me to their shop and they were THE MOST professional, courteous, and respectful staff I have yet to deal with. they stayed after hours to get me on the road again and Mark also gave me a personal phone number should I have any issues the next day (they're closed the next day). they went above and beyond to get me running. made me feel like I was important to them, you don't see that much these days. Why Joel even followed up on his day off to see if i got out ok... now that's customer service for sure! all in all... On a scale of 1 to 10 I rate this dealership and each and everyone I dealt with an 11. you guys are awesome !! I only wish I could remember the tech's name... short bald guy. sorry.
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By: Howard Las Vegas , NV
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"Extremely friendly and knowledgeable sales team. As a first-time buyer most of the cycle stores I went to were very unfriendly and intimidating. As soon as I walked into Ohio Motorcycle, I was greeted by Brandon, who answered all my inexperienced questions and genuinely made me feel a welcomed and valuable customer. I will definitely go out of my way to use their service and parts department because of their friendly atmosphere."
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By: Derek Painesville, OH
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"Happy with my purchase. Got the bike and the deal that was right for me. Brandon was a terrific salesperson.I will be coming back to buy my add ons for my cruiser from Ohio Motorcycles in Oakwood Village."
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By: Mike Aurora, OH
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"all transactions went very smooth,easy to work with.lots of choices. "
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By: doron cleveland ohio, OH
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By: Anonymous Plain city, OH
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By: Anonymous Plain city, OH
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"I consider myself a smart shopper and went to ALL the dealers around centreal Ohio when shopping for my first motorcycle (08 R6). Out of all the dealers I was most impressed with Ohio Motorcyle and especially their salesman Tom Barrett. Most places I went to seemed starving for a sale and did the whole "let me get my sales manager and see what we can do" routine to hustle a deal. When working with Tom he helped me from begining to end, zero pressure and just laid out the facts along with a great deal. I'd recommend Ohio Motorcycle to anyone and will definetly buy from them again when it's time to step my game up to an R1, thanks! "
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By: Brandon Columbus, OH
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"It has been a real pleasure doing business with Ohio Motorcycle. The level of integrity customer service and ease of doing business is the best I have ever seen. After this experience there is no place else I would go to for the purchase of a motorcycle. The sales people are great and the after sales support was equally as good. Thank you so much."
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By: David Shaker Heights, OH
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"Scott in service is top notich and always gets my bike in and done ASAP! He's a great guy to deal with."
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By: Ben Streetsboro, OH
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"To the owner(s) of Ohio Motorcycle
On Saturday, 6/14/08, while heading out from Michigan for a week vacation in Pennsylvania, I experienced a rear flat tire. I think the nail entered the tire just after crossing the Michigan/Ohio border and we drove for about 140 miles befroe stopping at the Ohio Turnpike service area near your dealership. While getting gas the tire went flat.
After calling 2 other dealerships in the area, I was fortunate to call your dealership.
What a great experience working with the parts and service department. A friend riding with me had a tire plug kit and we were able to get the tire inflated enough to get to your dealership just after 4:00 pm on Saturday. Your parts department had the tire ready for Mike and Art of your service department to install and get us back on our vacation. Art was very professional and had a can do attitude on what for most people would be a time to wind down for the day.
I could go on and on about the experience but your dealership turned what could have been a long miserable weekend waiting for Monday into a very enjoyable 2100 mile week of vacation.
Please thank Art and Mike personnally and kudos to your dealership for service that was above and beyond.
Sincerely,
Paul F. Rogers
Howell, MI"
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By: Paul Howell, MI
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"Just bought a 2007 Honda Shadow after taking a break for several years from riding. Tom was a huge help on the floor and Tom in parts help accesorize. Thanks alot guys and I'll send any buisness your way. Joe"
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By: Joe Worhtington, OH
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"I just got a Lime green 2008 Kawasaki Ninja 250R. Eric Gotham from the sales initially communicated with when I asked for a quote. He send me a mail at 6 AM on a Sunday morning (the dealership is closed on Sunday). I don't have to tell more why I was so impressed instantly. Finally Eric helped me out with his valuable suggestions about choosing the right one (I had a little doubt in between the Kawasaki 250R and the 600R). I personally was very satisfied even with the after sales communications, he answered all of my odd questions. In the Finance department Laura Giterman was wonderful and helped me choose the right finance, warrenty and suggested the insurances and the whole experience was very personal.
During the delivery of the vehicle the gentlemen in the service department (excuse me, I am sure I will remember their name after the first service) was very helpful and answered all my questions to my satisfaction. I really appreciated you guys and hopefully it will be a long lasting relationship with your dealership."
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By: Kaustubha South Euclid, OH
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"I recently purchased a 07 Speedmaster and was extremely satisfied with the entire process from start to finish. Eric was my salesman and he ensured everything was smooth and exactly what I wanted. Both of the gentleman behind the parts counter went way beyond and answered all of my questions with honesty. All in all I WILL recommend this dealership to all of my friends and acquaintances for the professional service and willing attitude that make you a great dealership. Thank you!!!"
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By: Daniel Akron, OH
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"I bought a Honda Rancher GPScape in dec and Love it!!! "
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By: Brian Garfield Hts, OH
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"When I was looking to buy a scooter in Aug of 06 I was interested in a Honda Reflex and I had looked at the Honda
dealer about 5 minutes from my house and after I thought about it I was almost going to put a deposit on a 06 Honda
Helex since they did not have any Honda Refelxs in stock. And then I called Cleveland Akron Honda and talked to Mike
and asked him what he had in stock for motor scooters and
he asked what model are you interested in and I said I was
interested in the Honda Reflex and he said we do have some
06's in stock, He also said that he had a 04 that was brand
new never titled. So I asked him the price and he told me and I told I would be right out that day. So when I got there I met up with Mike and I looked at the bike and one other and I ended up buying the 04 Honda Reflex and I have
been happy with every since. Since I have had it for a year
and six months anytime I needed service work the service
department has always done well for me. And parts department has done well too. It was well worth the drive and I will continue to see you guys when I need something
for My 04 Honda Reflex
Thank you Vince"
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By: Vincent Cleveland, OH
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"I've been coming by "window shopping" for a couple of years. All the staff has been very helpfull in getting me on the right bike. I've been to other dealers and most are good, but Neil and Laura have been the most helpful and encouraging in getting me through learning to ride and finding a bike to fit my needs. Now my 2007 Yamaha Vstar 650 Silverado "has a home". Thanks"
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By: Charles Cleveland heights, OH
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" I Picked up my GSXR 1000 K7 from Columbus Hilliard, and put 140 Mi on it the first day. Got a Deal no one else in town could beat, and they had uncomparible ZERO pressure kind/helpful service! Bike is not just more than I expected, but more than I thought was physically possible. Hands down the fastest machine on the road, period.
Thanks for all the Help Rob Arvai!!!
Nate"
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By: Nate columbus, OH
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"Friendly non pressure Staff,I would recommend Ohio Motorcycle Cleveland/Akron to anyone who is looking to buy a motorcycle! Great Bike, Thanks!! (07 VSTAR CLASSIC)"
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By: richard north olmsted, OH
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"...it is well worth the 60 mile drive to know that I am dealing with an experienced staff in sales, parts, and especially service, since I am a dork when it comes to working on things. I consider nearly everyone here a good friend, and always look forward to the whole experience -- well, all except that writing the check thing....
ps: And I have NEVER experienced those dreaded words "Sorry, we ordered the wrong part"."
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By: Bill Wilmington, OH
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"Restoring vintage Honda motorcycles is my favorite hobby next to riding them. I can't tell you how many times I have gone to Honda Northwest and ordered parts for my restoration projects and 99 times out of 100 the parts department staff have helped me with part numbers or suggested the correct parts. They either had them in stock or have been able to get them for me. What a great staff Honda Northwest can provide the customer. Thanks for all your Help."
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By: Roger Columbus, OH
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"I bought my vstar from cleveland/northshore because it was close for service. I even bought a extended service policy, now they are going out and i have to drive a long distance for service. I am not very happy due to the fact that not even a memo was sent out. Is this how customers are treated? I am looking at getting a differant bike now, i don't appreciate this at all."
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By: dennis mentor, OH
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"This was the most non pressure and relaxed sales experience I have ever had. I would and will recommend North Shore Eastlake to everyone and I will be a long time customer."
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By: Curt Euclid, OH
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"Fair price on a great bike and Mike was an awesome salesman. Low pressure and high customer service. THANX A MILLION"
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By: Mark Mentor, OH
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"I am overall very pleased with the 04 yfz 450 with the exception of the availability of certain parts. I purchased the kickstart kit for my quad back in Feb 2006. After I paid for the items, I found out they were on backorder. I received the internal parts after a few weeks, which was no big deal and installed them. The heartburn I am having is that I was told by the Yamaha Corp. in California that the kick lever was on backorder until Jun 4, 2006. I just spoke with Steve at the Yamaha Corp. and he told me that the part still is not available. If I had known this I would not have spent close to $300.00 on these parts until I knew they were in stock and I wouldn't have to keep checking the status. I am usually a patient person, but I am starting to get upset. I can't believe that the kick lever would take this long to get. After this incident, this may be my last Yamaha product that I buy."
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By: Daniel Geneva, OH
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"After my experience with you guys I wouldn't go anywhere else. Thanks for the excellent customer service throughout!"
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By: Ashley Columbus, OH
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"Thanks for the great service all around!! After my experience with you guys I wouldn't go anywhere else."
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By: Ashley Columbus, OH
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"Great Service, Friendly Staff!"
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By: Mandy Sussex, WI
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